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Delivery information We only sell items which we have in stock, so you will never have to wait for a delivery. We despatch at 11 am every working day (i.e. Monday to Friday excluding bank holidays), and our standard service is either a next day or a 3-5 day service. So if you purchase your item at 10am in the morning it will be despatched the same day and delivered either the next working day or 3-5 days later. If you purchase at 10pm in the evening it will be despatched on the next working day. If you would prefer not to receive your delivery immediately you are also welcome to arrange despatch for a later date. Please send us an email or call us immediately after purchasing to let us know.

We can deliver anywhere in mainland Southern Ireland and Northern Ireland. However we regret that we are not currently able to deliver to the Isle of Man.

Please note that for your security if payment is made by credit or debit card we can only deliver to the card billing address. If you would like us to deliver to an alternative address it is possible to pay by cheque or postal order - please contact our customer services team on the telephone number above or at sales@irishsofaworld.ie for details.

DELIVERY DETAILS

Please let us know at the time of order if there are any access or parking restrictions our courier company should be made aware of prior to delivery.

Sofas and Larger Items
All sofas and larger items are sent using a pallet delivery service. Our standard service is a 3-5 day 'booked-in' service where your local depot will receive your pallet on the next working day after we send it out and will contact you within 72 hours on the telephone number you provide to arrange delivery.

Kerbside delivery: please note that all deliveries are made to the kerbside only, so please make sure that you have any help that you need to carry the furniture into your house. Please note that the delivery driver is only contracted to deliver the goods to the kerbside, and is not insured or obliged to manoeuvre the goods into or around within your property. If you allow the delivery driver to manoeuvre the goods for/with you then this is entirely at your own risk.

Failed deliveries Please note also that if a delivery is arranged and there is nobody to meet the driver, the courier will make a charge for redelivery.

DELIVERY AREAS

Our standard delivery service within mainland Southern and Northern Ireland. We are not currently able to service offshore islands including the Isle of Man.

TAKING RECEIPT OF YOUR GOODS

Your delivery is insured against transit damage, but for your own protection it is important that you check the goods when you receive them.

If there is any damage to the packaging you must sign for your delivery as 'packaging damaged' on the courier's electronic pad / delivery note. If the courier is reluctant to wait sufficient time for you to check your delivery properly, again you must insist on writing 'packaging damaged' next to your signature, otherwise the courier company will consider your goods to have been delivered in perfect condition.

Your products will be delivered in packaging that will ensure their safe delivery. It is advised that you unpack your goods carefully to avoid damage to the goods and so that the packaging can be re-used to return the goods safely to us in the event of a fault or if you should choose to return your order.

DAMAGED, FAULTY OR INCORRECT GOODS

In the unlikely event the goods are received damaged, faulty or your order is incorrect, please ensure you notify our customer service team within 7 days of receipt of the goods, after which time the goods will be considered to have been accepted.

RETURNS AND CANCELLATIONS

Your purchase may be returned to us and the order cancelled (for any reason) within fourteen days of delivery. Please see our terms and conditions for details of our cancellation policy.
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